Frequently
Asked
Questions

Find answers to your adult dvd questions at Xvideo Australia a premier online video entertainment website.

Find A List of Xvideo Australia’s Customer Frequently Asked Questions

Xvideo Australia Accepts Payment By Credit Card (Mastercard and Visa), EFT, Bank Deposit, Bank Check and Bitcoin.

The merchant provider is Allied Wallet and the Merchant is RMV Management.

Yes. All prices include Goods and Services Tax.

There is a flat $10 shipping charge worldwide and orders over $150 are shipped free.

After payment you will receive a payment confirmation order and when your order is shipped an updated email which will contain your tracking information which can be accessed online.
There is no minimum purchase.
All titles advertised on this site should be in stock and are shipped next business day of the placement of order. If an item is found to be out of stock we will contact you and either short ship with approval raising a credit note for future purchases or replace it with another item of similar value with your consent or refund. We continually work to maintain the integrity of our inventory but from time to time errors occur.
Unless otherwise specified all DVD's are multi region and can be played on all DVD players throughout the world.

Yes, All our product is original. We do not sell pirated copies. Some smaller production companies burn their discs on blue colored discs but they are original and authentic.

We do not share of sell any personal information.

All transactions are encrypted and processed electronically and automatically via a secure server. We never see your credit card details, they are processed through Allied Wallet. There is no data retained at all by xvideo.com.au. No human eyes ever view your credit card details until they have reached the Allied Wallet secure processing server.

You can contact us through our quick contact form - link at bottom of page - live chat, the xvideo office +612 9533 8802 business hours Sydney, Australia or at info@xvideo.com.au

Live Chat is available Mon-Fri business hours Sydney, Australia time. You can leave a message via live chat and when the next available operator comes on they will respond.

You can send mail to RMV Management at P.O. Box 474 Riverwood, 2210 NSW Australia.

If you have a faulty product of good not as described please follow the shipping and returns instruction link in the about us column at the footer of each page.

Dvds sold from xvideo are original unaltered releases.