Privacy Policy

Xvideo Australia statement on client data protection

How Xvideo gathers and stores customer data

Xvideo Australia understands that we have a responsibility to ensure the protection and integrity of our clients data and right to privacy. To ensure this we commit to protect personal information gathered and/or stored on our secure server.

We are GDPR Compliant and in accordance with this compliancy your personal data is retained no longer than necessary -

  • Usage data is collected for 30 months
  • Account data is collected for 7 years
  • Publication data is collected for 12 months
  • Transaction data is collected for a minimum of 7 years
  • Newsletter data will be retained until the customer opts out
  • Message data will be collected for 7 years.

Your electronic data may be stored outside of the EEU and our secure server currently is hosted in USA protected by standard data protection clauses but location may change from time to time.

We will not provide any data to others unless it is a requirement of our insure, financial or legal agents or to manage disputes. At your request to another third party professional service, for transactional queries and claims or when under legal obligation to do so.

What Info Do You Keep When I Make A Purchase?

Our database is secure and protected. On making a purchase we need to get your name, address, email address and phone number to service our order. We use a third party transactional facility so your credit card details are not kept on our server.

When I contact You What Information Is Stored?

All correspondence through the web-site is stored but protected behind firewalls.

What Information Do You Share?

We do not sell, trade or rent and of our customers information. No credit card details are stored on our database. Xvideo.com.au services all its own orders and does not use any third party drop-shippers so your information will only be on our database.

We need to share your name and address to courier or post for delivery purposes. RMV Management Pty Ltd owns xvideo.com.au and other online e-commerce stores and information sites. Details from purchases made from those affiliated sites are also stored on our database.

When Will You Contact Me?

You will receive a confirmation e-mail of your order. You will receive an email when your purchases are sent. You may receive an email requesting feedback 2 weeks after your purchase.

If an item is out of stock or there is some other difficulty in servicing your order we will contact you.

If there is incomplete information on your order, we will contact you in order to finalize it. If you have subscribed to our newsletter you may receive email offers from us from time to time. This may be cancelled at any time.

We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using xvideo.com.au, or, we believe you to be involved in activities harmful to RMV Management Pty Ltd. If you have fraudulent or illegally used the sites services or obtained its products, or other users of the xvideo.com.au website.

When Will You Contact Me?

Cookies are used to enhance your shopping experience at xvideo.com.au and also leave products in your shopping cart to enable you to check out on a later date. We also use cookies to track locations and user movement on our site to constantly improve your online experience at adultsmart.com.au

Our Undertaking To You!

We know that our economic success depends on developing a trust between our site and the consumer. We understand the importance that you place on your personal privacy. Should you experience any difficulties or have any concerns about our privacy policy or protection of your privacy please do not hesitate to contact us.