Xvideo Customer Assistance Page

Get Your Porn DVDs Quick

Xvideo Australia ships adult dvds fast. All our xxx dvds should be in stock so once payment is received we generally service your orders the next business day. In the unlikely event that there has been a stock counting error and your item is out of stock we will contact you within two business days to offer a substitute or refund on your order.

We ship using the cheapest and fastest methods available to post your items so not only will you get the cheapest freight charges but also the quickest delivery. Many orders received are delivered to Australian Metro Areas in 48 hours after payment is received and internationally within the week. We charge a flat $10 for the first dvd and all additional dvds in your order are sent FREE.

Once your order leaves our warehouse it is entered into the Australia Post of DHL System and the order is trackable online. Deliveries to EU and Countries that are not international cargo hubs will take longer but generally no more than 14 business days regardless of where you are. Orders are only shipped once payment is cleared so if you want your adult movies quick make payment by credit card or Bitcoin otherwise we will have to wait until the EFT, Wire or Bank Cheque clears our account. is a trusted and reputable online trader.


Once items leave our warehouse and are entered into the Australia Post System they are track-able. Deliveries outside of Metro areas will take longer but generally no more than 5 business days regardless of where you are. As orders are only shipped once payment is cleared if you want your adult movies quick make payment by credit card or Bitcoin otherwise we will have to wait until the EFT or Bank Cheque appears.. is a trusted and reputable online trader.


Xvideo has partnered with Australia Post and DHL Global Mail to offer cheap international shipping. A flat $10 shipping charge is made on your first dvd and additional dvds are SHIPPED FREE. All orders over $150 are shipped free. Australia Post and DHL Global Mail are track-able and you will be able to trace your items progress from their portal. International deliveries may take anywhere from 5 –14 business days to receive after dispatch. Delays may be experienced with your local customs and we will not be liable for the cost or replacement for any products seized by customs. Please note there are some Countries we will not ship to and they are listed at the bottom of the International Orders Page!


Adult Movies To Your Door!!!

Whether Xvideo is shipping to your home, to your office or to a gift recipient, delivery is utterly discrete. Plain Express Post, DHL Parcel or Other Satchels or Boxes are used. No mention of the contents within are made and the return address is a PO Box is to RMV Management Pty Ltd. Rest assured we value your privacy and confidentiality as discretion is a given at Xvideo Australia having serviced many thousands of international orders. We will not compromise your privacy by allowing others to see what you are purchasing, so rest easy when ordering your adult dvds.


Xvideo Transaction Details

Your privacy and discretion are of paramount importance to us and all information from this site or orders placed by you will be discreetly and confidentially handled. This includes what you have purchased, how you have paid for it, using our discreet shipping methods.

You will not be contacted except for confirmation of order and then to provide shipping details unless there is a problem with your order, or you have opted in for our newsletters. We will not divulge your details to any third party business or organization unless legally obliged to and they will remain secure on our servers(See Privacy Policy)

Credit Card Statement

For your privacy, your credit card statement will only read 'GTB*rmvmanagement442033188334' and will not include any reference relating to your purchased products.

You can always rest assured that we will protect our customers privacy and

  • - Your products will be delivered to you discreetly packaged.
  • - No reference to xvideo will appear on your package
  • - Your delivered package will not include references to adult products.


How To Exchange An Adult Movie at Xvideo?

Although covered in our shipping and returns policy please note the following for your reference when purchasing from Xvideo Australia.

If a dvd is faulty we offer a 30 Day no questions asked replacement promise from the original date you received your product. Please contact our Customer Service team before returning the item on +612 9533 8803 to make arrangements or contact us using our contact us form or emailing to

Our replacement policy only relates to faulty items or incorrect item shipped and does not include a satisfaction guarantee or a wrong choice replacement. Please choose carefully before you buy. We are unable to offer an exchange policy if you change your mind after an item has been shipped.

DVD Advice

ALL our movies will play worldwide unless otherwise notified by a Region Code. Our adult movies are zoned "Multi Region" and can be played on all DVD players.


Our Adult Movies Are In Stock Now!!

All xxx movies on the Xvideo site are in stock now ready for immediate dispatch. When an item runs out the system automatically switches that product off so it can no longer be seen in the shopping screens of Xvideo. So if you can see the adult movie you like on our site it is in stock.

Many adult DVD suppliers may use drop-shipping services and are reliant on the accuracy of product feeds. In many cases these product feeds are updated once a day, once a week or sometimes even monthly so you cannot be sure whether the item you are buying is currently available or in stock. Delays may be experienced whilst the seller gets in stock or the drop-shipper re-stocks and in some instances not be available for supply at all.

We have regular stock takes and our inventory is above 97% correct so rarely will we be in a position that an order cannot be serviced the next business day of payment being received. So when you want what you ordered quick, shop with trusted Xvideo Australia online.